Get in Touch

Have questions about our appraisal services? We're here to help.

Appraise Jewelry Support

Email Us Directly

Include the email address you use for Appraise Jewelry, what you were trying to do, and any error message. Do not include passwords or payment-card details.

Subscription & billing

Check your plan, update your payment method, or manage cancellation in Account Settings. If a payment succeeded but access is missing, contact support before purchasing again.

Open Account Settings Email billing support

Photos & reports

For upload, saved-report, or download problems, include your device and browser, the step that failed, and a screenshot if available.

Open My Gallery Email report support

About Crafted Tools

We build bespoke tools for jewelers, appraisers, and collectors who need powerful solutions. From gemological platforms to inventory management, we create custom software that solves real business challenges.

Visit craftedtools.app